Privacy Policy

Last updated: November 19th, 2024

Introduction

Welcome to ArcherX ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and services, or otherwise contact us.

Personal Data

When you use our App, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number.
  • Authentication Data: Passwords, password hints, and similar security information used for authentication and account access.
  • Device Information: Mobile device ID, model, manufacturer, and operating system version.
  • Usage Data: Information about how you use our App, such as the features used and time spent on the App.

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the App. This information does not reveal your specific identity but may include device and usage information.

How We Use Your Information

We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

Purposes of Use

  • To Facilitate Account Creation and Login Process: If you choose to link your account with us to a third-party account (such as Google or Facebook), we use the information you allowed us to collect from those third parties to facilitate account creation and login process.
  • To Send Administrative Information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To Protect Our Services: We may use your information as part of our efforts to keep our App safe and secure (for example, for fraud monitoring and prevention).
  • To Enforce Our Terms, Conditions, and Policies: To comply with legal and regulatory requirements.
  • To Respond to Legal Requests: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For Other Business Purposes: We may use your information for data analysis, identifying usage trends, and to evaluate and improve our App, products, services, marketing, and your experience.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Data Deletion

You have the right to request the deletion of your personal data that we have collected. You can delete your account directly within the App by following these steps:

  1. Open the ArcherX App.
  2. Go to Settings > Account > Delete Account.
  3. After confirming your decision your account will be deleted.

Upon deletion, all your personal data will be removed from our systems, except where retention is required for compliance with legal obligations, dispute resolution, or enforcement of our agreements.

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Your Rights

Depending on your location, you may have certain rights under applicable data protection laws, including the right to:

  • Access, correct, update, or request deletion of your personal information.
  • Object to the processing of your personal information.
  • Request portability of your personal information.
  • Withdraw consent where we rely on your consent to process your personal information.

To exercise these rights, please contact us using the contact information provided below.

Third-Party Websites

The App may contain links to third-party websites and applications of interest, including advertisements and external services. We do not control these third-party websites and are not responsible for their privacy statements.

California Residents' Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

Right to Know

  • You may request details about the personal information we collect, use, and disclose
  • You can ask what specific pieces of personal information we have collected about you
  • We will provide this information free of charge within 45 days of your verified request

Right to Delete

  • You may request deletion of your personal information collected from you
  • We will honor your deletion request, with exceptions for legal compliance or essential service continuation
  • Deletion can be initiated through the in-app account deletion process described earlier

Right to Non-Discrimination

  • We will not discriminate against you for exercising these privacy rights
  • You will continue to receive the same level of service and pricing

How to Exercise Your Rights

  • Submit requests via email: support@archerx.com
  • Include sufficient information to verify your identity
  • We will confirm receipt of your request within 10 business days

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@archerx.com
Address: ArcherX, PO Box 950, Pulaski, Wi, 54162